Communication Systems Technician

Work site environment

• Outdoors
• At heights

Work setting

• Installation
• Maintenance
• On-site customer service
• Rural area
• Testing
• Various locations
• Repair
• Service

Responsibilities

Tasks

• Diagnose and locate equipment faults, and adjust, replace or repair telecommunications equipment
• Inspect operation of telecommunications equipment
• Install, arrange, remove and maintain telephone equipment, wiring and associated hardware
• Repair or replace defective telephone equipment
• Test installed telephone systems to locate transmission faults
• Analyze test results and adjust, change or repair switching system, network, associated equipment and software
• Complete and maintain test and service reports
• Determine nature, cause and location of trouble
• Install electromechanical, analog and digital trunking systems, circuits and equipment in telecommunications central offices and switching centres
• Operate computerized testing systems to conduct service tests on customer lines and equipment
• Climb and work aloft on poles, ladders or other support structures
• Install cable modems and software to enable Internet access
• Repair or replace faulty cables, power suppliers and amplifiers

Experience and specialization

Computer and technology knowledge

• Telephone system
• Trunking system
• Computerized testing system
• Telecommunication system

Area of specialization

• Telephone installation and repair
• Switch network installation and repair
• Telecommunication service testing
• Telecommunications equipment

Additional information

Security and safety

• Criminal record check
• Driver's validity licence check

Transportation/travel information

• Valid driver's licence

Work conditions and physical capabilities

• Fast-paced environment
• Tight deadlines
• Attention to detail
• Combination of sitting, standing, walking
• Bending, crouching, kneeling
• Manual dexterity

Own tools/equipment

• Tools
• Steel-toed safety boots
• Hard hat
• Safety glasses/goggles
• Cellular phone

Personal suitability

• Leadership
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Initiative
• Organized
• Reliability
• Team player
• Accurate
• Dependability

Benefits

Health benefits

• Dental plan
• Disability benefits
• Health care plan
• Vision care benefits

Financial benefits

• Bonus
• Group insurance benefits

Other benefits

• Learning/training paid by employer
• Wellness program