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JOB DETAILSPosted Oct 27, 2026

Clerk, Hotel Front Desk

Fairfield Inn & Suites Lethbridge

Lethbridge (AB)

Email employer

Job details

Location
Lethbridge (AB)
Salary
$15.80 to $18.00 hourly (to be negotiated)

Full job description

Overview

Languages

English

Education

  • Secondary (high) school graduation certificate

Experience

Experience an asset

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

  • Hospitality industry
  • Hotel, motel, resort

Responsibilities

Tasks

  • Investigate complaints and claims
  • Register arriving guests and assign rooms
  • Resolve complaints and claims
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Process guests' departures, calculate charges and receive payments
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Provide customer service

Additional information

Work conditions and physical capabilities

  • Attention to detail
  • Fast-paced environment
  • Standing for extended periods
  • Work under pressure

Personal suitability

  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Flexibility
  • Organized
  • Reliability
  • Team player