JOB DETAILSPosted Oct 19, 2026
Customer Service Representative Supervisor
MYTAXEXPERT INC.
Burnaby (BC)
Email employerJob details
- Location
- Burnaby (BC)
- Salary
- $37.00 hourly
Full job description
Overview
Languages
English
Education
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience
2 years to less than 3 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Co-ordinate activities with other work units or departments
- Establish work schedules and procedures
- Examine and verify the accuracy of work
- Prepare and submit reports
- Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
- Train staff/workers in job duties, safety procedures and company policies
- Conduct performance reviews
- Perform same duties as workers supervised
- Recruit and hire staff
- Co-ordinate, assign and review work
- Requisition materials and supplies
- Organize and maintain inventory
Supervision
- Customer service clerk
- Information clerks
Experience and specialization
Computer and technology knowledge
- MS Office
Additional information
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Large workload
Personal suitability
- Accurate
- Client focus
- Efficient interpersonal skills
- Initiative
- Organized
- Reliability
- Team player