Responsibilities

Tasks

• Coordinate the flow of information within the team
• Supervise other workers
• Schedule and confirm appointments
• Answer telephone and relay telephone calls and messages
• Answer electronic enquiries
• Greet people and direct them to contacts or service areas
• Set up and maintain manual and computerized information filing systems
• Perform data entry
• Provide customer service

Experience and specialization

Computer and technology knowledge

• MS Excel
• MS Word
• MS Office

Additional information

Work conditions and physical capabilities

• Work under pressure
• Attention to detail

Personal suitability

• Ability to multitask
• Flexibility
• Organized
• Client focus