Waiter/waitress - Food And Beverage Services

Work site environment

• Hot
• Noisy

Work setting

• Restaurant

Responsibilities

Tasks

• Address customers' complaints or concerns
• Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings
• Describe menu items including daily specials for customers
• Advise on menu selections
• Balance cash and record sales
• Clear and clean tables, trays and chairs
• Greet patrons, present menus, make recommendations and answer questions regarding food and beverages
• Serve food and beverages
• Take orders and relay to kitchen and bar staff
• Train staff
• Assist clients/guests with special needs
• Provide customer service
• Take customers' orders
• Prepare dishes for customers with food allergies or intolerances
• Verify receipts and packing slips
• Bring clean dishes, flatware and other items to serving areas and set tables
• Place dishes in storage area

Experience and specialization

Computer and technology knowledge

• Electronic cash register
• Point of sale system

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Handling heavy loads
• Standing for extended periods
• Work under pressure

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Initiative
• Organized
• Reliability
• Team player

Benefits

Other benefits

• Learning/training paid by employer
• Parking available