Food Service Supervisor

Work setting

• Private club
• Restaurant
• Fine dining establishment
• Restaurant and food service

Responsibilities

Tasks

• Requisition food and kitchen supplies
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Prepare food order summaries for chef
• Must have knowledge of the establishment's culinary genres
• Establish work schedules
• Make and confirm reservations
• Supervise food and beverage servers and other staff

Supervision

• 5-10 people

Credentials

Certificates, licences, memberships, and courses 

• First Aid Certificate
• Workplace Hazardous Materials Information System (WHMIS) Certificate
• Serving It Right Certificate

Experience and specialization

Computer and technology knowledge

• Point of sale system
• Reservation software

Additional information

Transportation/travel information

• Public transportation is available

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Standing for extended periods
• Bending, crouching, kneeling
• Walking
• Physically demanding
• Attention to detail

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Team player
• Initiative
• Dependability

Benefits

Health benefits

• Dental plan
• Disability benefits
• Health care plan
• Paramedical services coverage
• Vision care benefits

Financial benefits

• Gratuities

Other benefits

• Subsidised public transportation