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JOB DETAILSPosted Oct 14, 2026

User Support Technician

DASH BOOKING INC.

Winnipeg (MB)

Email employer

Job details

Location
Winnipeg (MB)
Salary
$26.00 hourly

Full job description

Overview

Languages

English

Education

  • College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

  • Startup company
  • Willing to relocate

Responsibilities

Tasks

  • Report on the performance of computer systems and networks
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Perform Web-server backup and recovery operations
  • Provide customer service
  • Manage incidents

Experience and specialization

Computer and technology knowledge

  • Shell script
  • Internet
  • Servers
  • Programming software
  • Database software
  • Programming languages
  • JavaScript
  • MS Office
  • Spreadsheet
  • TCP/IP
  • Visual Basic

Type of experience

  • Call centre

Area of work experience

  • Quality assurance or control

Additional information

Work conditions and physical capabilities

  • Fast-paced environment
  • Handling heavy loads
  • Attention to detail
  • Sitting

Personal suitability

  • Accurate
  • Client focus
  • Excellent oral communication
  • Initiative
  • Ability to multitask
  • Time management
  • Honesty

Benefits

Health benefits

  • Dental plan
  • Vision care benefits

Financial benefits

  • Life insurance