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JOB DETAILSPosted Oct 31, 2026

Application Support Analyst

Industrial Fluid Consultants Inc.

Winnipeg (MB)

Email employer

Job details

Location
Winnipeg (MB)
Salary
$65,520.00 to $70,000.00 annually (to be negotiated)

Full job description

Overview

Languages

English

Education

  • Bachelor's degree

Experience

2 years to less than 3 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

  • Private company, corporation or industry
  • Information technology

Responsibilities

Tasks

  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Provide customer service
  • Manage incidents

Supervision

  • No supervision responsibility

Experience and specialization

Computer and technology knowledge

  • Desktop applications
  • File management software
  • Multimedia software
  • Word processing software
  • Communication software
  • Image editing software
  • Programming software
  • HTML editing software
  • Website creation and management software
  • Web service design
  • Database software
  • JavaScript
  • MS Office
  • SharePoint
  • Sage Accounting Software

Area of work experience

  • Quality assurance or control

Area of specialization

  • Technical support

Additional information

Transportation/travel information

  • Own transportation
  • Valid driver's licence

Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Physically demanding
  • Attention to detail
  • Combination of sitting, standing, walking

Personal suitability

  • Accurate
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Initiative
  • Judgement
  • Organized
  • Team player
  • Ability to multitask
  • Time management
  • Honesty

Benefits

Health benefits

  • Dental plan
  • Health care plan
  • Paramedical services coverage
  • Vision care benefits

Other benefits

  • Free parking available
  • Learning/training paid by employer
  • On-site amenities
  • On-site recreation and activities
  • Paid time off (volunteering or personal days)
  • Team building opportunities