Receptionist

Work setting

• Health care institution, facility or clinic

Responsibilities

Tasks

• Greet people and direct them to contacts or service areas
• Provide basic information to clients and the public
• Obtain and process information required to provide customer service
• Operate switchboard or telephone system
• Order office supplies
• Record and relay information
• Schedule and confirm appointments
• Send invoices
• Maintain work records and logs
• Receive and issue payments
• Perform clerical duties, such as filing and sorting and distributing mail
• Answer telephone and relay telephone calls and messages
• Arrange teleconferences
• Calculate billing charges
• Monitor mobile radio or telephone
• Provide directory assistance
• Relay service to persons with disabilities
• Perform data entry
• Provide customer service

Experience and specialization

Computer and technology knowledge

• Electronic medical records
• Word processing software
• MS Office
• Electronic mail
• Spreadsheet
• MS Excel
• MS Outlook
• MS PowerPoint
• MS Word
• MS Windows

Additional information

Transportation/travel information

• Public transportation is available

Work conditions and physical capabilities

• Ability to work independently
• Repetitive tasks
• Attention to detail
• Sitting

Personal suitability

• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Organized
• Reliability
• Team player
• Ability to multitask
• Time management

Benefits

Other benefits

• Learning/training paid by employer
• Parking available