Truck Dispatcher

Work setting

• Rural area

Responsibilities

Tasks

• Maintain work records and logs
• Monitor personnel workloads and locations
• Perform general office duties
• Provide customer service
• Advise vehicle operators of traffic and other problems
• Dispatch personnel according to schedules and work orders
• Keep track of shipments
• Knowledge of cross border dispatching regulations and practices
• Knowledge of highway trucking and associated rules and regulations
• Process and transmit information and instructions to co-ordinate the activities of vehicle operators and crews using dispatching equipment
• Schedule assignments and co-ordinate activities of vehicle operators, crews and equipment

Experience and specialization

Computer and technology knowledge

• Dispatch management service software
• Mapping and data visualization software
• Monitoring and tracking software
• Word processing software
• Electronic mail
• Spreadsheet
• Internet
• MS Windows

Additional information

Security and safety

• Criminal record check
• Drug test
• Basic security clearance

Transportation/travel information

• Own transportation
• Valid driver's licence

Work conditions and physical capabilities

• Attention to detail
• Fast-paced environment
• Repetitive tasks
• Tight deadlines
• Work under pressure

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player

Benefits

Health benefits

• Dental plan
• Disability benefits
• Health care plan
• Vision care benefits

Financial benefits

• Group insurance benefits
• Life insurance
• Pension plan
• Registered Retirement Savings Plan (RRSP)