Monitoring Station Operator

Responsibilities

Tasks

• Ensure accuracy of completed time sheets, payroll and other summaries
• Ensure proper functioning of equipment
• Light cleaning duties
• Maintain work records and logs
• Monitor personnel workloads and locations
• Organize warehouse and work areas
• Perform general office duties
• Provide customer service
• Advise vehicle operators of traffic and other problems
• Assist with maintenance of communications equipment
• Dispatch personnel according to schedules and work orders
• Dispatch personnel as required by emergency situations
• Follow-up on issues with work orders
• Respond to urgent calls from individual who find themselves in life threatening situation and who require assistance

Experience and specialization

Computer and technology knowledge

• Monitoring and tracking software
• Word processing software
• Electronic mail
• Operate GPS (Global Positioning System) and other navigation equipment
• Spreadsheet
• MS Windows

Service experience

• 911 Emergency Services
• Alarm system
• Search and rescue
• Security

Additional information

Security and safety

• Criminal record check

Work conditions and physical capabilities

• Ability to work independently
• Attention to detail
• Fast-paced environment
• Physically demanding
• Repetitive tasks
• Tight deadlines
• Work under pressure

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player

Benefits

Health benefits

• Dental plan
• Health care plan
• Vision care benefits

Financial benefits

• Bonus
• Life insurance

Other benefits

• Free parking available
• On-site amenities
• Parking available
• Travel insurance