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JOB DETAILSPosted Oct 19, 2026

Information Technology (IT) Support Technician

Dymaxion Research Ltd.

Beechville (NS)

Email employer

Job details

Location
Beechville (NS)
Salary
$50,000.00 to $80,000.00 annually (to be negotiated)

Full job description

Overview

Languages

English

Education

  • College/CEGEP
  • or equivalent experience
  • Computer systems analysis/analyst
  • Computer support specialist
  • Computer technology/computer systems technology
  • Cyber/computer forensics and counterterrorism

Experience

Experience an asset

Hybrid

Work must be completed both in person and remotely.

Work setting

  • General office
  • Private company, corporation or industry

Responsibilities

Tasks

  • Give access to computer networks
  • Report on the performance of computer systems and networks
  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Provide customer service
  • Manage incidents

Credentials

Certificates, licences, memberships, and courses 

  • CompTIA Security+ Certification
  • Information technology infrastructure library (ITIL) Certification
  • Microsoft Certified Solutions Associate (MCSA)
  • Microsoft certified IT professional (MCITP)
  • Network+ Certification
  • Microsoft Certified Systems Engineer (MCSE)
  • A+ Certification

Experience and specialization

Computer and technology knowledge

  • Networking software
  • Networking hardware
  • Networking security
  • Servers
  • Desktop applications
  • Security software
  • MS Office
  • MS Windows
  • SharePoint
  • TCP/IP
  • Wireless networks
  • Server Hardware

Area of work experience

  • Information technology (IT) service delivery

Additional information

Security and safety

  • Bondable
  • Criminal record check

Transportation/travel information

  • Own transportation
  • Own vehicle
  • Travel expenses paid by employer

Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Repetitive tasks
  • Attention to detail
  • Combination of sitting, standing, walking

Own tools/equipment

  • Internet access
  • Cellular phone

Personal suitability

  • Accurate
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Initiative
  • Organized
  • Team player
  • Ability to multitask
  • Time management

Benefits

Health benefits

  • Dental plan
  • Disability benefits
  • Health care plan
  • Vision care benefits

Financial benefits

  • Mileage paid

Other benefits

  • Free parking available
  • Learning/training paid by employer