Waiter/waitress - Food And Beverage Services

Work setting

• Restaurant

Responsibilities

Tasks

• Must be of legal age to mix and serve alcoholic beverages
• Address customers' complaints or concerns
• Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings
• Describe menu items including daily specials for customers
• Enforce provincial/territorial liquor legislation and regulations
• Advise on menu selections
• Balance cash and record sales
• Clear and clean tables, trays and chairs
• Describe and advise on wine selection
• Supervise other servers and bussing staff
• Train staff
• Replenish condiments and other supplies at tables and serving areas
• Load buspans and trays

Supervision

• 5-10 people

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Handling heavy loads
• Standing for extended periods
• Work under pressure

Weight handling

• Up to 9 kg (20 lbs)

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Initiative
• Organized
• Reliability
• Team player

Benefits

Financial benefits

• Gratuities

Other benefits

• Other benefits