Work setting

• Urban area
• Business sector

Responsibilities

Tasks

• Address customers' complaints or concerns
• Answer inquiries and provide information to customers
• Arrange for billing for services
• Arrange for refunds and credits
• Issue receipts and other forms
• Maintain records and statistics
• Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
• Order office supplies and maintain inventory
• Perform general office duties
• Receive and log complaints
• Receive credit and employment applications
• Receive payments

Experience and specialization

Computer and technology knowledge

• MS Outlook
• MS Windows

Additional information

Security and safety

• Criminal record check

Work conditions and physical capabilities

• Attention to detail

Personal suitability

• Punctuality
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Organized
• Reliability
• Team player

Benefits

Other benefits

• Free parking available
• Learning/training paid by employer
• Other benefits
• Parking available
• Wellness program