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JOB DETAILSPosted Nov 9, 2026

Guest Service Representative

Grail Springs Wellness Retreat

Bancroft (ON)

Email employer

Job details

Location
Bancroft (ON)
Salary
$19.15 to $21.10 hourly (to be negotiated)

Full job description

Overview

Languages

English

Education

  • Secondary (high) school graduation certificate
  • or equivalent experience

Experience

Experience an asset

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

  • Hospitality industry
  • Hotel, motel, resort
  • Spa

Responsibilities

Tasks

  • Register arriving guests and assign rooms
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Process guests' departures, calculate charges and receive payments
  • Balance cash and complete balance sheets, cash reports and related forms
  • Answer telephone and relay telephone calls and messages
  • Perform light housekeeping and cleaning duties

Experience and specialization

Computer and technology knowledge

  • Computerized bookkeeping system

Additional information

Transportation/travel information

  • Own transportation

Work conditions and physical capabilities

  • Attention to detail

Personal suitability

  • Team player

Benefits

Financial benefits

  • As per collective agreement