Retailer

Work setting

• Furniture store

Responsibilities

Tasks

• Plan and organize daily operations
• Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
• Determine merchandise and services to be sold
• Implement price and credits policies
• Develop and implement marketing strategies
• Plan budgets and monitor revenues and expenses
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Recruit, hire and supervise staff and/or volunteers
• Conduct performance reviews
• Supervise office and volunteer staff
• Staff recruitment and selection
• Plan and direct advertising and marketing campaigns
• Order merchandise
• Negotiate offers from suppliers
• Train other workers
• Prepare inventory costs, retail pricing and profit reports
• Evaluate customer service and store environments
• Resolve complaints and claims

Experience and specialization

Type of product

• Furniture and house furnishings