Office Administrative Assistant

Responsibilities

Tasks

• Arrange and co-ordinate seminars, conferences, etc.
• Assist with staff consultation and grievance procedures
• Coordinate the flow of information within the team
• Direct and control daily operations
• Motivate staff
• Plan and control budget and expenditures
• Plan and organize daily operations
• Train staff
• Train other workers
• Record and prepare minutes of meetings, seminars and conferences
• Determine and establish office procedures and routines
• Schedule and confirm appointments
• Answer telephone and relay telephone calls and messages
• Answer electronic enquiries
• Compile data, statistics and other information
• Order office supplies and maintain inventory
• Arrange travel, related itineraries and make reservations
• Greet people and direct them to contacts or service areas
• Set up and maintain manual and computerized information filing systems
• Type and proofread correspondence, forms and other documents
• Provide customer service
• Maintain and manage digital database
• Consult with clients after sale to provide ongoing support
• Assign, co-ordinate and review projects and programs

Supervision

• 3-4 people

Experience and specialization

Computer and technology knowledge

• Google Docs
• MS Excel
• MS Outlook
• MS PowerPoint
• MS Windows
• MS Word
• Adobe Photoshop
• Social Media
• MS Access
• MS Office
• Quick Books

Technical terminology

• Business

Area of specialization

• Correspondence
• Reports and records
• Contracts
• Statistics
• Financial statements
• Invoices
• Manuscripts, publications or theses
• Charts, tables, graphs and diagrams

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail
• Repetitive tasks
• Large workload

Personal suitability

• Ability to multitask
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Team player
• Accurate
• Client focus
• Reliability
• Time management
• Quick learner