Responsibilities

Tasks

• Open and distribute mail and other materials
• Plan and organize daily operations
• Establish and implement policies and procedures
• Determine and establish office procedures and routines
• Schedule and confirm appointments
• Answer telephone and relay telephone calls and messages
• Answer electronic enquiries
• Advise senior management
• Order office supplies and maintain inventory
• Greet people and direct them to contacts or service areas
• Set up and maintain manual and computerized information filing systems
• Type and proofread correspondence, forms and other documents
• Provide customer service
• Perform basic bookkeeping tasks

Experience and specialization

Computer and technology knowledge

• MS Excel
• MS Outlook
• MS Word
• Electronic scheduler
• SharePoint
• MS Office
• Quick Books
• Adobe Acrobat Reader

Technical terminology

• Medical

Area of specialization

• Correspondence
• Reports and records
• Financial statements
• Invoices
• Business process management

Additional information

Personal suitability

• Ability to multitask
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Team player
• Accurate
• Client focus
• Reliability
• Time management
• Adaptability
• Accountability
• Dependability
• Due diligence
• Quick learner

Benefits

Health benefits

• Dental plan
• Health care plan
• Paramedical services coverage
• Vision care benefits