Receptionist, Medical Clinic

Work setting

• Private sector
• Health care institution, facility or clinic

Responsibilities

Tasks

• Greet people and direct them to contacts or service areas
• Provide basic information to clients and the public
• Obtain and process information required to provide customer service
• Record and relay information
• Schedule and confirm appointments
• Send invoices
• Maintain work records and logs
• Receive and issue payments
• Answer telephone and relay telephone calls and messages
• Calculate billing charges
• Provide customer service

Experience and specialization

Computer and technology knowledge

• Electronic medical records
• Word processing software
• Database software
• Electronic mail
• MS Access
• MS Word
• MS Windows

Additional information

Security and safety

• Confidential security clearance

Work conditions and physical capabilities

• Ability to work independently
• Fast-paced environment
• Work under pressure
• Attention to detail
• Combination of sitting, standing, walking

Personal suitability

• Efficient interpersonal skills
• Excellent oral communication
• Organized
• Reliability
• Team player
• Ability to multitask
• Time management

Benefits

Health benefits

• Dental plan
• Health care plan
• Paramedical services coverage
• Vision care benefits

Financial benefits

• Group insurance benefits

Other benefits

• Free parking available
• On-site amenities
• Other benefits