Manager, Import Traffic

Work setting

• Freight company
• Shipping company or agency
• Trucking company
• Warehouse
• Import and export firm
• Customs brokerage firm

Responsibilities

Tasks

• Evaluate daily operations
• Monitor department’s performance
• Plan and organize daily operations
• Plan for changes to schedules and policies
• Prepare reports for senior management
• Supervise staff
• Train staff
• Advise clients on export and import restrictions
• Manage finances or budget
• Arrange for shipping documentation and the tracking and tracing of goods in transit
• Ensure transport compliance with regulations
• Establish and implement policies and standards for the transportation and storage of goods
• Negotiate for services and preferential rates
• Oversee the scheduling and dispatching of vehicles and goods
• Oversee the setting of transportation service rates and monitor revenue
• Liaise with Canada Customs

Supervision

• 5-10 people

Experience and specialization

Area of specialization

• E-commerce

Customs broker specialization

• Customs legislation

Additional information

Work conditions and physical capabilities

• Attention to detail
• Fast-paced environment
• Work under pressure

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Initiative
• Judgement
• Organized
• Reliability
• Team player
• Analytical
• Proactive

Benefits

Health benefits

• Dental plan
• Health care plan
• Vision care benefits

Other benefits

• Free parking available
• Learning/training paid by employer
• On-site amenities
• On-site recreation and activities
• Paid time off (volunteering or personal days)