Retail Store Supervisor

Work site environment

• Non-smoking
• Air conditioned
• Jewellery (fine)

Work setting

• Retail service establishment
• Various locations
• Retail business
• On-site customer service
• Jewellery store

Responsibilities

Tasks

• Supervise staff (apprentices, stages hands, design team, etc.)
• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Teach interest or professional development courses
• Authorize payments by cheque
• Exhibit designers plan and develop permanent and temporary or moveable exhibits and displays for museum exhibitions, trade shows, conventions, retail spaces and other exhibitions
• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers
• Manage cash
• Oversee payroll administration
• Conduct performance reviews
• Supervise office and volunteer staff

Supervision

• 3-4 people
• 5-10 people

Experience and specialization

Type of materials

• Gold

Computer and technology knowledge

• iOS
• MS Outlook
• Inventory control software
• Point of sale system

Art or fashion design experience

• Jewellery

Area of specialization

• Retail store

Additional information

Security and safety

• Bondable
• Criminal record check
• Credit check

Transportation/travel information

• Own transportation

Work conditions and physical capabilities

• Work under pressure
• Attention to detail
• Combination of sitting, standing, walking
• Walking
• Standing for extended periods

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Organized
• Reliability
• Team player
• Dependability
• Excellent written communication
• Initiative
• Ability to multitask