JOB DETAILSPosted Nov 6, 2026
Order Clerk - Customer Services
YAMAHA CANADA MUSIC LTD.
Scarborough (ON)
Email employerJob details
- Location
- Scarborough (ON)
- Salary
- $50,000.00 to $52,000.00 annually (to be negotiated)
Full job description
Overview
Languages
English
Education
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Answer written and oral inquiries
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for refunds and credits
- Explain the type and cost of services offered
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Answer clients' inquiries and provide information
Experience and specialization
Computer and technology knowledge
- Internet
- MS Excel
- MS Windows
- MS Word
- SAP (FI/CO / HR / MM / OT SD)
Type of experience
- Call centre
Area of work experience
- Marketing
Specialization/experience (business sales and services)
- Distribution
Additional information
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Work under pressure
- Repetitive tasks
Personal suitability
- Punctuality
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Initiative
- Judgement
- Ability to multitask
- Dependability
- Quick learner
Benefits
Health benefits
- Dental plan
- Health care plan
- Paramedical services coverage
- Vision care benefits
Financial benefits
- Registered Retirement Savings Plan (RRSP)
Long term benefits
- Long-term care insurance
Other benefits
- Free parking available