Parts Counter Clerk

Work setting

• Rural area
• Repair and service establishment
• Retail business
• Warehouse
• Garage
• Automobile dealership

Responsibilities

Tasks

• Answer telephone and relay telephone calls and messages
• Clean and maintain office, supply area or warehouse
• Conduct sales calls
• Perform general office duties
• Set-up displays of retail parts and accessories
• Address customers' complaints or concerns
• Advise on use and appropriateness of goods or parts
• Handle cash transactions
• Identify, label and catalogue items received
• Issue and distribute parts and supplies for internal use
• Maintain records on inventory control system
• Prepare and track work orders
• Prepare requisition orders to replenish parts and supplies
• Process incoming requisitions
• Receive, unpack and sort incoming parts, supplies and materials
• Sell spare and replacement parts
• Ship, deliver or pick up parts, products or equipment
• Store items in warehouse, tool room or supply area

Experience and specialization

Computer and technology knowledge

• Automatic data processing (ADP)
• Inventory control software
• MS Office
• Internet

Equipment and machinery experience

• Industrial lift trucks and fork-lifts
• Pallet lifters
• Diesel engines

Parts specialization

• Automobile
• Heavy equipment

Additional information

Transportation/travel information

• Own transportation
• Valid driver's licence

Work conditions and physical capabilities

• Attention to detail
• Bending, crouching, kneeling
• Fast-paced environment
• Physically demanding
• Repetitive tasks
• Standing for extended periods
• Tight deadlines
• Work under pressure

Weight handling

• Up to 45 kg (100 lbs)

Own tools/equipment

• Steel-toed safety boots

Personal suitability

• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player
• Values and ethics
• Maturity
• Punctuality

Benefits

Health benefits

• Dental plan
• Disability benefits
• Health care plan
• Paramedical services coverage
• Vision care benefits

Financial benefits

• Bonus
• Group insurance benefits
• Life insurance
• Registered Retirement Savings Plan (RRSP)

Long term benefits

• Long-term care insurance
• Maternity and parental benefits
• Tax-Free Savings Account (TFSA)

Other benefits

• Free parking available
• Learning/training paid by employer
• Other benefits
• Paid time off (volunteering or personal days)
• Team building opportunities
• Parking available
• Travel insurance
• Wellness program