Financial Sales And Service Officer

Work setting

• Credit union
• Rural area

Responsibilities

Tasks

• Approve or reject applications, or recommend applications for approval or rejection
• Assist clients by proposing solutions to address financial objectives such as business expansion, debt management, investment and other financial goals
• Complete credit and loan documentation
• Forward irreconcilable accounts for collector action
• Interview applicants for loans
• Open new personal and non-personal accounts, and provide access to automated banking machine, telephone banking and online banking services
• Prepare statements on delinquent accounts
• Promote sale of credit and loan services
• Research and evaluate loan applicant's financial status, references, credit and ability to repay loan
• Review and update credit and loan files
• Submit credit and loan applications to management
• Network to develop business relations, promote the sale of loan, investment and other banking services and attract corporate and individual customers

Credentials

Certificates, licences, memberships, and courses 

• Investment Funds Institute of Canada (IFIC) Accreditation

Experience and specialization

Type of loan experience

• Automobile
• Farm
• Mortgage
• Personal
• Student

Additional information

Security and safety

• Basic security clearance
• Bondable
• Credit check
• Criminal record check

Transportation/travel information

• Own transportation
• Valid driver's licence
• Willing to travel

Work conditions and physical capabilities

• Attention to detail
• Fast-paced environment
• Large caseload
• Tight deadlines
• Work under pressure

Benefits

Health benefits

• Dental plan
• Disability benefits
• Health care plan
• Vision care benefits

Financial benefits

• Bonus
• Pension plan

Long term benefits

• Long-term care insurance

Other benefits

• Paid time off (volunteering or personal days)