Work setting

• Restaurant
• Pub
• Hotel, motel, resort

Responsibilities

Tasks

• Must be of legal age to mix and serve alcoholic beverages
• Address customers' complaints or concerns
• Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings
• Describe menu items including daily specials for customers
• Enforce provincial/territorial liquor legislation and regulations
• Balance cash and record sales
• Clear and clean tables, trays and chairs
• Serve food and beverages
• Take orders and relay to kitchen and bar staff
• Provide customer service

Credentials

Certificates, licences, memberships, and courses 

• Food and Beverage Server Training
• Responsible Beverage Service Certificate
• Food Safety Certificate

Additional information

Work conditions and physical capabilities

• Standing for extended periods

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Initiative
• Organized
• Reliability
• Team player