Operations Manager, Restaurant

Work setting

• Various locations

Responsibilities

Tasks

• Analyze budget to boost and maintain the restaurant’s profits
• Evaluate daily operations
• Monitor revenues to determine labour cost
• Monitor staff performance
• Plan and organize daily operations
• Recruit staff
• Supervise staff
• Determine type of services to be offered and implement operational procedures
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Participate in marketing plans and implementation
• Address customers' complaints or concerns

Supervision

• More than 20 people

Additional information

Transportation/travel information

• Valid driver's licence
• Vehicle supplied by employer

Work conditions and physical capabilities

• Work under pressure
• Tight deadlines
• Attention to detail
• Large workload

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Organized
• Reliability
• Team player
• Ability to multitask

Benefits

Health benefits

• Health care plan

Financial benefits

• Bonus
• Gasoline paid

Other benefits

• Other benefits
• Transportation provided by employer