Computer Technician

Work setting

• Relocation costs covered by employer
• Willing to relocate

Responsibilities

Tasks

• Give access to computer networks
• Respond to users experiencing difficulties with computer
• Consult user guides, technical manuals and other documents to research and implement solutions
• Provide advice and training to users in response to identified difficulties
• Supervise other technical support workers in this group
• Provide business systems, network and Internet support to users in response to identified difficulties
• Provide customer service
• Manage incidents

Supervision

• 3-4 people

Experience and specialization

Computer and technology knowledge

• Networking security
• Security software
• Database software

Additional information

Security and safety

• Confidential security clearance
• Secret clearance
• Criminal record check

Transportation/travel information

• Own vehicle
• Vehicle supplied by employer
• Willing to travel
• Willing to travel regularly
• Willing to travel overnight
• Valid driver's licence
• Travel expenses paid by employer

Work conditions and physical capabilities

• Fast-paced environment
• Tight deadlines
• Handling heavy loads
• Attention to detail
• Sitting
• Bending, crouching, kneeling

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Judgement
• Organized
• Team player
• Ability to multitask
• Time management
• Honesty

Benefits

Health benefits

• Disability benefits

Financial benefits

• As per collective agreement
• Group insurance benefits
• Life insurance
• Pension plan

Long term benefits

• Long-term care insurance
• Maternity and parental benefits

Other benefits

• Free parking available
• Learning/training paid by employer
• On-site housing options
• Other benefits
• Team building opportunities
• Travel insurance