JOB DETAILSPosted Nov 2, 2026
Technical Support Representative
Brainfy AI Inc.
Langley, BC
Email employerJob details
- Location
- Langley, BC
- Salary
- $5,000.00 to $8,000.00 monthly (to be negotiated)
Full job description
Overview
Languages
English
Education
- College/CEGEP
- or equivalent experience
Experience
1 year to less than 2 years
Remote
Work must be done remotely. There’s no office space provided.
Work setting
- Startup company
Responsibilities
Tasks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide customer service
- Manage incidents
Experience and specialization
Computer and technology knowledge
- Internet
- Communication software
- Database software
- Spreadsheet
Additional information
Personal suitability
- Client focus
- Excellent oral communication
- Excellent written communication
- Organized
- Team player
- Time management