Food Services Manager

Work setting

• Food service establishment

Responsibilities

Tasks

• Evaluate daily operations
• Monitor staff performance
• Plan and organize daily operations
• Recruit staff
• Set staff work schedules
• Supervise staff
• Train staff
• Balance cash and complete balance sheets, cash reports and related forms
• Address customers' complaints or concerns
• Provide customer service
• Train staff in job duties, sanitation and safety procedures
• Supervise and co-ordinate activities of staff who prepare and portion food
• Supervise and check assembly of trays
• Supervise and check delivery of food trolleys
• Maintain records of stock, repairs, sales and wastage
• Establish methods to meet work schedules
• Establish work schedules
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Hire food service staff
• Requisition food and kitchen supplies

Supervision

• 16-20 people
• Working groups
• Staff in various areas of responsibility

Credentials

Certificates, licences, memberships, and courses 

• First Aid Certificate
• Safe Food Handling certificate

Experience and specialization

Cuisine specialties

• Halal

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail
• Combination of sitting, standing, walking
• Standing for extended periods

Personal suitability

• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Team player
• Initiative

Benefits

Financial benefits

• Gratuities

Other benefits

• Free parking available