Reception Clerk

Responsibilities

Tasks

• Provide basic information to clients and the public
• Obtain and process information required to provide customer service
• Record and relay information
• Schedule and confirm appointments
• Send invoices
• Maintain work records and logs
• Receive and issue payments
• Perform clerical duties, such as filing and sorting and distributing mail
• Answer telephone and relay telephone calls and messages
• Provide customer service
• Answer written and oral inquiries

Experience and specialization

Area of specialization

• Technical support

Additional information

Work conditions and physical capabilities

• Ability to work independently
• Work under pressure
• Combination of sitting, standing, walking

Personal suitability

• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask

Benefits

Health benefits

• Dental plan
• Health care plan

Financial benefits

• Group insurance benefits
• Registered Retirement Savings Plan (RRSP)

Other benefits

• Deferred Profit Sharing Plan (DPSP)
• Parking available