Housekeeping Manager

Work setting

• Less than 50 beds
• Less than 50 rooms
• Hotel, motel, resort

Responsibilities

Tasks

• Establish operational procedures
• Implement operational procedures preventing infection in special situations and outbreaks
• Select and purchase equipment and supplies
• Plan and co-ordinate activities of housekeeping supervisors and crews
• Co-ordinate inspection of assigned areas
• Supervise staff
• Co-ordinate contract services
• Ensure that safety standards and departmental policies are met
• Prepare budgets and payrolls
• Supervise maintenance and repair services
• Co-ordinate maintenance and repair services
• Conduct performance evaluations and appraisals
• Maintain inventory of supplies, equipment and uniforms
• Supervise in-house laundry services
• Co-ordinate in-house laundry services
• Schedule and assign duties of housekeeping staff
• Co-ordinate dry cleaning and valet services
• Ensure that local health and sanitation regulations are carried out
• Conduct infection control audit
• Hire and dismiss staff
• Respond to complaints of guests

Supervision

• 5-10 people

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Tight deadlines
• Attention to detail
• Combination of sitting, standing, walking

Personal suitability

• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Initiative
• Interpersonal awareness
• Judgement
• Organized
• Reliability
• Team player