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Front End Supervisor - Retail

Erico chocolaterie créative musée du chocolat

Québec (QC)

Salary: $22.00 hourly

Posted: 09/28/2026


Overview

Languages

Bilingual

Education

  • College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
  • or equivalent experience

Experience

3 years to less than 5 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work site environment

  • Non-smoking
  • Air conditioned

Work setting

  • Retail service establishment
  • Retail business
  • Museum
  • Management

Responsibilities

Tasks

  • Supervise staff (apprentices, stages hands, design team, etc.)
  • Assign sales workers to duties
  • Hire and train or arrange for training of staff
  • Order merchandise
  • Authorize return of merchandise
  • Establish work schedules
  • Sell merchandise
  • Prepare reports on sales volumes, merchandising and personnel matters
  • Resolve issues that may arise, including customer requests, complaints and supply shortages
  • Organize and maintain inventory
  • Supervise and co-ordinate activities of workers
  • Manage cash
  • Conduct performance reviews

Supervision

  • 5-10 people
  • Elemental sales occupations
  • Retail salespersons and sales clerks
  • Working groups

Experience and specialization

Computer and technology knowledge

  • iOS
  • MS Outlook

Product or manufacturing design

  • Product packaging

Area of work experience

  • Restaurant
  • Tourism

Exhibit and display design experience

  • Merchandising or window
  • Visual displays

Area of specialization

  • Retail store

Additional information

Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Manual dexterity
  • Attention to detail
  • Combination of sitting, standing, walking
  • Standing for extended periods
  • Bending, crouching, kneeling

Own tools/equipment

  • Computer
  • Printer
  • Internet access
  • Cellular phone

Personal suitability

  • Accurate
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Flexibility
  • Organized
  • Reliability
  • Team player
  • Dependability
  • Excellent written communication
  • Initiative
  • Judgement
  • Ability to multitask

Benefits

Financial benefits

  • Gratuities