JOB DETAILSPosted Oct 8, 2026
Clerk, Customer Service
Boutique Place d'Armes
Québec (QC)
Email employerJob details
- Location
- Québec (QC)
- Salary
- $19.00 to $24.00 hourly (to be negotiated)
Full job description
Overview
Languages
Bilingual
Education
- No degree, certificate or diploma
Experience
3 years to less than 5 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Develop communication strategies
- Evaluate communication strategies and programs
- Implement communication strategies and programs
- Produce informational materials to increase awareness of services available
- Train staff
- Answer written and oral inquiries
- Assist in the preparation of brochures, reports, newsletters and other material
- Gather, research and prepare communications material
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Issue receipts and other forms
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Perform general office duties
- Receive and log complaints
- Receive payments
- Sell merchandise
- Explain procedures, risks and benefits to clients
- Maintain and manage digital database
- Answer clients' inquiries and provide information
- Consult with clients after sale to provide ongoing support
Additional information
Personal suitability
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Organized
- Reliability
- Team player
- Initiative
- Judgement
- Ability to multitask
- Dependability
- Honesty
Benefits
Health benefits
- Dental plan
- Health care plan
- Paramedical services coverage
Financial benefits
- Gratuities
- Group insurance benefits
Long term benefits
- Long-term care insurance
Other benefits
- Subsidised public transportation