JOB DETAILSPosted Oct 14, 2026

Technical Support Specialist – Information Technology (IT)

Les servies conseils ABna

Québec (QC)

Job details

French

College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

3 years to less than 5 years

Work must be completed at the physical location. There is no option to work remotely.

Report on the performance of computer systems and networks
Respond to users experiencing difficulties with computer
Provide advice and training to users in response to identified difficulties
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Supervise other technical support workers in this group
Provide business systems, network and Internet support to users in response to identified difficulties
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Manage incidents
Evaluate and install computer hardware, networking software and operating system software
Perform data backups and disaster recovery operations
Co-ordinate and schedule activities
Install software
Coordinate projects and programs