JOB DETAILSPosted Nov 6, 2026
Hotel Front Desk Supervisor
DOKHANS DG INC.
Québec (QC)
Email employerJob details
- Location
- Québec (QC)
- Salary
- $24.00 hourly
Full job description
Overview
Languages
French
Education
- College/CEGEP
- Tourism and travel services management
- Hotel/motel administration/management
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Asset languages
- English, Middle (1100-1500)
Work setting
- Hotel, motel, resort
Responsibilities
Tasks
- Co-ordinate activities with other work units or departments
- Assist clients/guests with special needs
- Co-ordinate, assign and review work
- Take, cancel and change room reservations
- Perform front desk duties
- Establish and implement policies and procedures
- Ensure that safety standards and departmental policies are met
- Greet customers
- MS Office
- Make transportation and accommodation reservations using computerized reservation and ticketing system
- Resolve complaints and claims
- Handle reimbursement in case of transportation and hotel reservations cancellation
Additional information
Work conditions and physical capabilities
- Attention to detail
- Standing for extended periods
- Work under pressure
Personal suitability
- Accurate
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Initiative
- Organized
- Team player
Benefits
Financial benefits
- Group insurance benefits
Other benefits
- Other benefits