Automotive Repair Technical Advisor

Responsibilities

Tasks

• Answer written and oral inquiries
• Address customers' complaints or concerns
• Answer inquiries and provide information to customers
• Explain the type and cost of services offered
• Issue receipts and other forms
• Explain procedures, risks and benefits to clients
• Schedule and confirm appointments
• Greet people and direct them to contacts or service areas
• Ensure health and safety regulations are followed
• Professionalism in customer service
• Estimate labour costs

Additional information

Transportation/travel information

• Valid driver's licence

Work conditions and physical capabilities

• Handling heavy loads
• Physically demanding
• Standing for extended periods
• Walking

Benefits

Health benefits

• Dental plan
• Disability benefits
• Health care plan

Other benefits

• Other benefits